ATTITUDE Living Review Is This EWG Verified Brand Worth It?
The Short Version
In its favour12
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Trustpilot TrustScore of 4.3/5 (“Excellent”) from 810 reviews
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71% five-star ratings, a strong level of satisfaction
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EWG Verified products, held to the Environmental Working Group’s ingredient standards
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Vegan and cruelty-free across the range
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Naturally derived formulas for skin, hair, baby and home
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Buyers praise “great products at a reasonable price”
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Shipping is described as quick, with “packaged responsibly”
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Plastic-free and low-waste formats like solid shampoo bars and refills
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Dedicated baby and kids line (Little Ones) for sensitive skin
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Household cleaning range: laundry, dish and all-purpose cleaners
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Canadian brand, sold widely in North America and abroad
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Customer service has sent replacement products in documented cases
Against it7
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Opened items can’t be returned (“Terrible return policy”)
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Some buyers report orders cancelled after placing them
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12% one-star reviews, so a meaningful minority are unhappy
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Replies to only about 31% of negative reviews
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Naturally derived formulas may lather or clean less aggressively than conventional products
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Fragrance-free options can feel plain to buyers used to strong scents
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Availability and pricing vary by country and retailer
What EWG Verified Actually Means for Buyers
The Environmental Working Group’s EWG Verified mark is one of the stricter third-party labels in personal care and cleaning. To earn it, a product has to avoid EWG’s list of ingredients of concern, disclose its ingredients fully (including what goes into “fragrance”), and meet manufacturing standards. ATTITUDE built much of its identity around the label, and it’s the main reason parents and sensitive-skin shoppers pick the brand. It doesn’t mean every product suits every skin type. Allergies are personal, and botanical ingredients can still cause reactions. What it does give buyers is a transparent, pre-screened formula without reading every ingredient themselves. Together with vegan and cruelty-free claims, it makes ATTITUDE a low-effort, high-trust choice for anyone stocking a cleaner bathroom and laundry room.
Range: Body, Baby and Home in One Brand
ATTITUDE covers more categories than most clean-label brands. On the personal care side, it sells shampoos, conditioners, body washes, deodorants, mineral sunscreens and solid bar formats. The Little Ones baby and kids line includes gentle 2-in-1 shampoo and body wash, lotions and diaper creams. On the home side, it sells laundry detergent, dish soap, all-purpose cleaner and other household cleaners. That range is a practical benefit: a family can switch a whole household to one brand and one ingredient standard, rather than juggling five clean-label brands. Buyers on Trustpilot describe the products as “great products at a reasonable price,” which matters because clean-label brands often charge heavily for the badge. ATTITUDE prices sit closer to mainstream supermarket levels.
Sustainability and Packaging
ATTITUDE has pushed hard into low-waste formats. Its solid shampoo, conditioner and body care bars remove the plastic bottle entirely, refill formats cut down on single-use packaging, and buyers specifically note products arrive “packaged responsibly.” For households trying to reduce plastic, a solid shampoo bar replaces several bottles over its life. The trade-off is adjustment. Bars need to dry between uses or they soften, and some users take a week or two to get used to the feel of bar shampoo on their hair. Naturally derived surfactants also lather differently from conventional sulfates, so the first few washes can feel different. Buyers who stick with it through the switch usually stay with it. The sustainability case is strongest when you commit to the format, not when you try one bar and go back to bottles.
Where ATTITUDE Falls Short: Returns and Orders
ATTITUDE’s direct-to-consumer experience draws most of its complaints. The return policy doesn’t accept opened items, which one verified buyer called “terrible.” That’s understandable for hygiene products, but it’s frustrating if a shampoo doesn’t suit your hair. Another reviewer criticized “canceling orders after customers have already placed them,” and a third said they were left “wondering if I should switch to a different brand.” The brand replies to only about 31% of negative reviews, usually within two weeks. On the positive side, one buyer says customer service “was excellent in response and sent me a replacement product.” The practical advice is to buy a small or travel size first if you’re unsure, or buy through a retailer with a more flexible return policy.
Our verdict
ATTITUDE Super Leaves Shampoo & Conditioner
ATTITUDE’s best-known hair care line, made with plant-based ingredients, EWG Verified and vegan. Different variants target hydration, volume, color protection and scalp care. Formulas are gentle and free from the ingredi...
How they compare
| Product | Price |
|---|---|
| ATTITUDE | Mid |
| The Honest Company | Mid–Premium |
| Seventh Generation | Budget–Mid |
| Babyganics | Budget–Mid |
| Method | Budget–Mid |
| Earth Mama | Mid |
ATTITUDE
- Price
- Mid
The Honest Company
- Price
- Mid–Premium
Seventh Generation
- Price
- Budget–Mid
Babyganics
- Price
- Budget–Mid
Method
- Price
- Budget–Mid
Earth Mama
- Price
- Mid
Also worth your money
ATTITUDE Little Ones 2-in-1 Shampoo & Body Wash
The baby and kids range is one of ATTITUDE’s strongest reasons to buy. This gentle 2-in-1 wash is made for delicate skin with EWG Verified ingredients and fragrance-free or lightly scented options. It’s easy for bath tim...
ATTITUDE Solid Shampoo & Body Bars
The plastic-free option. A single bar replaces several plastic bottles over its life. It’s compact, travel-friendly and TSA-easy. Let the bar dry between uses on a draining soap dish, and expect a short adjustment period...
ATTITUDE Laundry Detergent & Household Cleaners
ATTITUDE’s home line brings the same ingredient standard to laundry, dishes and surfaces. Detergents are made to be gentle on sensitive skin and suitable for baby clothes, and the all-purpose cleaner handles everyday wip...
What Buyers Say
Great products at a reasonable price. Shipped quickly and packaged responsibly.
Attitude customer service was excellent in response and sent me a replacement product.
Terrible return policy - items cannot be returned if open.
canceling orders after customers have already placed them is not a great way to build trust.
I’m very disappointed, frustrated, and this leaves me wondering if I should switch to a different brand.
Is It Worth It?
Yes
Yes, for families and sensitive-skin shoppers who want EWG Verified, vegan, cruelty-free products across body, baby and home at near-mainstream prices. The 4.3 Trustpilot score and 71% five-star rating support that. Buy carefully if you’re unsure about a product, because opened items can’t be returned. Start small, or buy through a retailer with flexible returns.
Frequently asked
Yes. It scores 4.3/5 on Trustpilot from 810 reviews, with 71% five-star ratings, and buyers praise the products and prices.
ATTITUDE says its products are EWG Verified, which means they avoid EWG’s ingredients of concern and disclose all ingredients. They’re also vegan and cruelty-free.
No. Buyers report that opened items can’t be returned. Start with smaller sizes, or buy through a retailer with a flexible return policy.
The Little Ones line is formulated for delicate skin with EWG Verified ingredients and fragrance-free options.
ATTITUDE is a Canadian brand.
The Scorecard
8.2 out of 10 overall
- Ingredient Transparency
- 9.4
- Product Performance
- 8.3
- Baby & Sensitive Skin Suitability
- 9
- Sustainability & Packaging
- 9
- Product Range
- 8.8
- Value for Money
- 8.6
- Returns Policythe compromise
- 5.5
- Customer Service
- 6.8
The Verdict
ATTITUDE makes clean living affordable. The 4.3-star Trustpilot score from 810 reviews, 71% five-star ratings and buyers praising “great products at a reasonable price” show a brand that delivers on its main promise. EWG Verified formulas, vegan and cruelty-free credentials, a strong baby line, plastic-free bars and household cleaners make it one of the most complete clean-label brands available. The weak spots are operational, not about the products: a no-returns-on-opened-items policy, reports of cancelled orders and limited replies to negative reviews. Start with a small size, buy through a flexible retailer if returns matter to you, and ATTITUDE is one of the best-value ways to clean up your bathroom, nursery and laundry room.
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Editorial Team
Every recommendation on Decor Imperial is researched by our editors from the public record — verified buyer reviews, independent testing, owner communities and the brand’s own documentation — before it appears here. We earn a commission when you buy through our links; no brand sees a review before it is published, and none has ever changed one.